Are you looking for remote customer service work from home jobs check out this post for more details?
Remote customer service jobs
Remote customer service jobs is an integral part of every organization that aims to provide the best to its customers.
Nearly every company/business has reserved its offline/online positions for remote customer service jobs.
Also referred to as customer success manager, chat agent, support representative, service representative, and call agent.
Each of the designations has its own purpose but they all have one goal to provide the best support/service to customers.
However, not every company hires a customer service representative without the quality required.
It is the easiest of work from home jobs compared to other remote online jobs
A customer service representative’s job is to answer your queries, book complaints, and give you the best solutions possible.
What is a customer support representative?
The customer support representative works as an agent on behalf of companies assisting customers with queries.
The duties of a remote customer representative include answering questions related to products/services or solving issues.
with issues fixed via phone calls, online chats, email, social media, and messages.
Remote customer service work from home jobs
1. Amazon
Amazon is the largest retail giant which hires Remote customer service jobs in more than 130 locations.
The a growing number of online customer jobs where you can enjoy working from home and dealing with customer queries.
There are plenty of customer services jobs available on Amazon that you can take advantage of with flexibility & security.
A customer service representative is talented, detail-oriented, and swift in solving the problems of customers.
While representatives were hired to help track return packages, ordered items, delivery, connecting TV, and support.
It is seeking problem solvers, and quick response takers to help support its customers across various technical-related issues.
You can direct them either through a chat, phone, or email
2. SYKES
Sykes is another remarkable company recognized by the top companies in providing the best customer service.
It is now a part of the SITEL group which is itself a pioneer in providing excellent customer services to different companies.
As a Sykes employee, you will be assisting different brands with the customer services in the field like tech, billing, and sales.
You can work as a customer support agent, customer support representative, and service agent full-time and part-time.
Where it has different programs to benefit from like Intuit customer service where you are provided complete training.
And provide excellent support to customers related to Intuit’s turbo tax software without any tax-related information.
With other healthcare-related services where you are required to have some prior experience before joining.
Customer support employee is excellent in oral & verbal communications, problem-solving approach, and computer skills.
You need at least a high-school diploma or GED minimum.
3. Concentrix
Concentrix unlike others is a market leader in technology-based business Companies pioneering in customer engagement and performance.
The company has long been providing excellent service to customers across 40 countries and 6 continents.
It has helped build brand loyalty for companies supported with innovative technology and analytics.
With, customer service open positions across the US, UK, and Europe you have the opportunity to join Concentrix.
To work with Concentrix you must have at least 6 months of experience working as a customer service representative.
A customer service representative is detail-oriented, a good listener, a problem solver, and has good communication skills.
Another way to excel is working as a sales representative where you assist customers in product/service-related queries.
The sales representatives have some tasks like knowledge of products/services, promoting products, and tracking.
For both positions, you are required to have a high school diploma or GED with excellent problem-solving skills.
4. Enterprise holdings
An Enterprise holding is a conglomeration of enterprise rental, Alamo, and national car rental.
The company hires customer service representatives for its rental services and assists customers during the process.
Its customer service agents give you supreme experience in the car rental process with verifications and documentation.
As an enterprise holding employee, you will provide complete documentation, additional support, and other rental inquiries.
You can check out their job page for more detailed information on the positions that suit you.
5. TTEC
TTCE is a professional network of creating excellent customer experience with a global network of 58,000 employees.
If you are interested in engaging with customers dealing with day-to-day queries and finding the perfect solutions this is for you.
With TTEC you can expect wages that range from $10 – $15/hr.
To be considered as an employee for TTEC you must have 6 months of experience as a customer service representative.
And good understanding of products/services, tech-savvy with a High school diploma or GED.
Bonus
You will be provided with all the necessary training required to help you be more confident in this space.
6. Kelly
Kelly was founded by William Kelly in the year 1946 and has been branded into Kelly services in 1968.
It is a market leader in staffing solutions for different sectors like science, industries, telecom, education, and government.
With that in mind, the company has several openings for customer service representatives, sales, and technical representatives.
Applicants looking for the post of the representative must have 6 months of experience in previous positions.
7. Teleperformance
Teleperformance serves in multiple divisions like customer care, customer acquisition, finance, and accounting.
It has built an interactive technologically designed service that focuses in bringing the best customer services experience.
With teleperformance you can work in many industries like healthcare, insurance, banking & finance, and retail & eCommerce.
If you would like to work at Teleperformance you must have strong communication skills with a problem-solving approach.
In addition to accuracy, multitasking, and prior experience working as a customer service representative.
You can check their career page for more remote customer service jobs.
8. Alorica
Alorica is also among the top companies in providing the best customer service experience with all the latest technologies.
It serves different industries like fintech, gaming, health & lifestyle, marketplaces, and tech to meet all the customer demands.
The company has a separate section for work-from-home enthusiasts looking forward to building a career remotely.
As a remote employee of brands, you will be assigned to offer customer support via chat, email, phone, and social media.
You must have good communication skills, a problem-solving approach, a good listener, and conversational with an excellent attitude.
A high school diploma or degree is preferred and knowledge of Microsoft applications like MS. Word, Excel, etc.
9. Sitel
Sitel has earned a reputation as a leading provider of customer services that strives to build long-term relationships.
The company offers a wide range of work-from-home opportunities with flexibility for part-time and full-time jobs.
Workers work with renowned companies to help with billings, troubleshooting, products, installations, and orders.
And assist them via phone, emails, social media, and online chats.
Its non-standard application process comprises of assessment that has questions specific to the job to guide you through.
As a customer representative, you must have good communication skills, problem-solving, multitasking, and a positive approach.
You must be 18 years of age with a high school diploma to access jobs on Sitel.
Also, read
Remote customer service jobs
How can you become a remote customer service representative?
Customer service representative online jobs are easy to access in comparison to other remote work-from-home jobs.
You don’t need special education or prolonged experience to become a customer service agent (work from home).
It is a type of job that requires you to be a problem solver, swift in taking action, a good listener, and handle the situation with ease.
Apply for remote customer service jobs
Now is the time for you to have your resume ready and start interacting with customers in solving their issues.
As there are several open positions available with the companies that I have listed above for you.
The companies listed above offer you great work-from-home experiences with benefits in multiple industries as well.
You can also see some of the other work-from-home open positions in the link below.
